Now doubt about it, Skype is a really popular app when it comes to business communications. But the fact is that there are other great Skype alternatives for small business communication needs.
Since Microsoft acquired Skype and shut down its Windows Live Messenger in 2013, Skype became number one communication app for small business owners as its popularity continued to grow.
Skype was recently made available as a Web service and amalgamated with Microsoft’s other business communication offering, Lync, bringing enterprise security and IT control features with it.
Best Skype alternatives for business communications
Skype has various well-documented issues such as poor call quality, problems with Skype credit, uncontrollable notifications, poor connections and others.
Yes, Skype can be really easy to setup and use, but can it really be trusted for your business communications?
Below are some of the best Skype alternatives when it comes to communication apps for small business:
#1). Cisco WebEx
Cisco WebEx is one of the global leaders in web and video conferencing. It has been around for a while and it’s being used by big brands to deliver webinars easily and inexpensively.
Cisco WebEx has a strong focus on HD video calling, with a key feature being its ability to show seven screens at a time. It also comes with audio and video recording options, as well as annotation, note taking, and whiteboarding tools.
The screen sharing feature is pretty cool, allowing you to only share certain apps on your screen, instead of your whole desktop, as is the “call me” option, which can call you when everything is ready instead of you having to dial in.
RingCentral stands in for a complex phone system as you’d get in a larger organisation but without the need for a PBX – the company quips that it works for businesses that don’t actually know what a PBX is (think internal phone exchange).
RingCentral is one of the best Skype alternatives for business communications. It is voice-focused and brings a professional edge to VoIP for business.
Its solution emphasises security, as well as ease of use, focusing on voice calling, text messaging and conference. And those are tasks that this app does exceptionally well.
GoToMeeting is another great Skype alternatives that is all about arranging meetings and it makes it pretty easy, too.
With the ability to virtually meet with up to 25 people, you can either chose to chat via video or VoIP, or join with your mobile phones. It’s straightforward and really easy to use.
GoToMeeting offers such features as HD Video Conferencing, ability to share your screen, personal meeting room and so on.
Present and collaborate right from your iPad or computer.
#4). 8×8 Virtual Meeting
8×8 Virtual Meeting prides itself as one of the best business communication apps for effective collaboration. It helps business expand and unify teams, with web meetings that tie together chat, desktop sharing and VoIP—anywhere, anytime.
8×8 Virtual Meeting enables user to share their desktop or conduct presentations via webcam. You can also use integrated 8×8 chat, VoIP and private meeting features to manage calls for better outcomes.
It simply helps you to better service your customers with a smattering of intuitive features and a squeaky clean interface. Its features also include first-class Web conferencing, faxing and mobile integration. So if you are looking for good Skype alternatives, you can try this app out.
Join.me is a good webinar training wheel if you are doing instant screen sharing and smaller webinars on the fly. It is one of the best Skype alternatives for simple and instant online meeting. Literally nothing to load, its magic.
With no downloads for viewers, it lets you share ideas and collaborate in seconds from your desktop to your tablet to your smart phone. That’s why it is the fastest growing collaboration solution.
Join.me offers the usual VoIP, video chat, and file transfer features, plus record functionality, the ability to chat with up to 250 participants, calendar plug ins, Salesforce.com integration, cloud storage, and personal chat rooms, along with integrated mobile apps.
#6). Zoho Meeting
Zoho Meeting offers web conferencing, web meetings and desktop sharing solution for sales presentations, marketing demo, online training and others. Also available is Zoho Assist which is the perfect remote support solution for SMB IT support.
There are a couple of features that make Zoho Meeting a particularly interesting alternative to Skype. First of all, as Zoho offers a number of other apps such as CRM, Chat, and Calendar, you can start the meeting directly from there, as well as other integrations Google Apps.
What makes it a useful business tool is that you can rebrand the app according to your company brand, as well as easily manage users and create customised reports. Then it also comes with all the usual features, such as VoIP, video chat, and screen sharing.
#7). Google Hangouts
No list of Skype alternatives would be complete without mentioning Google Hangouts. This Google service may not be as sophisticated as others in this category but it does offer some really cool features.
Google Hangouts is a singular app for instant messages, text messages, group chat and voice or video calls. It seamlessly integrated in to Android and Chrome OS, and there’s an extension for using in the Chrome browser on desktops.
Also, you can use it on iOS. All you need is a device and a Google account. Just create a Google profile to get started, and enjoy unlimited conference calls with co-workers and virtual learners.
AnyMeeting offers web conferencing, video conferencing, phone conferencing, and webinar services. It’s another good Skype alternatives that targets small businesses and it’s simple to setup.
AnyMeeting covers a wide variety of features for managing a webinar from start to finish, including custom registration forms, presentation sharing, webinar recording and sharing, and follow-up emails.
Another interesting feature is the ability to sell tickets to your webinars through PayPal integration. It is an all-in-one conferencing solution for a small business.
featured image credit to secondfromthesun0