For brands, reputation is an essential commodity, especially, in today’s internet-centric world and this is where platforms like Brand24 can really help businesses.
Every business wants to increase sales leads and generate more revenue, otherwise, their startup business will struggle to survive.
This is where brand reputation comes in to convince potential customers to patronize your business instead of your competitors.
But can brand monitoring really help your business improve sales and generate more revenues? Nowadays, reputation is important not only for individuals but also for businesses.
How Brand24 helps your business grow
When it comes to monitoring your brand’s online reputation and social mention, there are so many brand reputation monitoring tools out there that you can use and Brand24 is arguably the best of them all.
This is an online reputation management tool with a difference. It’s a media monitoring tool that also helps you track your competition with ease.
Brand24 stands out in so many ways as it gives you all the tools you need to easily understand and improve your brand reputation.
With thousands of brands using the platform, Brand24 arguably offers the most effective method of monitoring your brand or product on the Internet.
It’s an award-winning tool that measures the buzz around your brand, product, or keyword. Below are some of the features of Brand24 and how it can help take your business to the next level.
#1]. Protect your online reputation
Brand24 is a powerful tool you business can use to easily follow up on positive comments from your brand ambassadors. Also, you can use the platform to respond to a dissatisfied customer before the story gets ahead of you.
It offers automated sentiment analysis using advanced sentiment detection to segment positive, negative, and neutral mentions. Get instant alerts for negative mentions and engage in key conversations before it’s too late.
#2]. Improve customer satisfaction
When it comes to customer satisfaction, Brand24 can help you track and engage online reviews. Also, you can use the platform to track social media mentions, blogs, message boards, news sites and much more.
Want to get to know your customers and improve communication? You can use Brand24 to easily learn more about what people like or dislike about your company. Also, it lets you access and engages online mentions to grow customer satisfaction.
#3]. Measure your marketing / PR efforts
The number one goal of every social media marketing campaign is to convince people to buy. With Brand24, you can now easily measure your marketing and PR efforts to understand the effectiveness of your marketing campaign.
Find out how many people saw mentions for your brand. Track engagement, including Likes, Shares, and even Comments. Use the tool to get either daily or weekly automated reports to save time. Export the data through PDF & Excel reports.
#4]. Hashtag tracking
Looking for influencers to help you spread the words about your products or brand, Brand24 offers tools to help you track various hashtags and find influencers.
If you engaged in hashtag campaigns, you can easily measure the effects of the campaign such as likes, reach, and engagement. Get access to important hashtag metrics for hashtag reach and measure the number of mentions with a hashtag.