The rise of machines and artificial intelligence is no longer something confined to science-fiction, but a real part of modern society and the future of the world.
Indeed, The Webby Awards AI Trends report revealed that close to 80% of US adults claim to have used some form of AI in 2017.
It seems clear that we are going to experience a surge in AI over the coming decade; something which is going to have a massive impact on the world, and, in particular, the world of business.
It goes without saying that the corporate world is going to evolve and adapt to the changes happening across the globe, and technology is one of the most influential.
Technology is already impacting the world of business in so many different ways, with new developments every day — just take a look at the Huawei Mate S with Force Touch Technology!
As you can see, developments are progressing every year, and in the future, we will most likely see AI have major impacts on business. Here are five of the important things we can expect from the adoption and application of AI in the next few years.
#1]. Reduce human error
Human error is one of those things that can cause problems for all businesses, and there’s not much that can be done about it. Or is there? Artificial intelligence could be essential for reducing the risk of human error.
AI can carry out human tasks much more efficiently, and at less cost. It can also help to bolster the rise of a wildly efficient, error-free, 24-hour economy. Reducing human error is one of the most important things for business, and AI can certainly help with that.
#2]. Greater business transparency
Modern technology has opened up much more possibility for entrepreneurs to take their business to the next level. However, it may also lead to greater scrutiny, and a need to be more open with customers.
Another excellent thing that AI will bring to businesses in the future is greater transparency. The hope is that AI is going to combat issues like fraud, falsification, and identify weak aspects of the business. This is going to help improve the transparency of businesses and help to boost their reputations.
#3]. Better customer support
Even in the future, customer support is going to be something at the forefront of many business practices. It’s essential that companies do what they can to improve customer service and take things to the next level.
This is something that AI is going to help with massively, as it can provide 24/7 customer support. It can help companies gather data more comfortably to improve the way they interact with customers.
Automation is already something that is being introduced into businesses, especially with things like Smart technology. 84% of business owners believe that AI will give them a competitive advantage, and automation is a huge part of this.
There are so many great things that automation can do, and it’s going to allow businesses to carry out multiple tasks at once, as well as saving on manpower.
#5]. Increased cybersecurity
Cybersecurity becomes more and more important in the world of business, and in the future, this will be something that AI can take better care of. Machines cannot be bribed or blackmailed and can be on alert all times, making them crucial to cybersecurity.
Things like cognitive security systems are going to become much more widespread as a result. This is certainly something business owners should expect in the future. You need to make sure you’re aware of how this is going to affect your business in the future.
It’s important to understand the way the market works and why AI is so influential. The future is going to be shaped by AI so the sooner businesses can integrate it, the better. What do you think? How will AI impact your business? Let us know in the comments.