No doubt about it, writing and reading emails is an essential part of our daily activities because an email has been one of the best means to communicate over the last decades.
Some people and businesses don’t want to make calls because of the cost as well as the time factor.
You will have to be aware of the time factor if you are making an international call. This is because when you are in the office others are out of office on the other side of the Atlantic.
But with email, no need to worry about time and cost as most email providers don’t charge. The fact is that email has contributed immensely to the ways business communication with customers.
Communication tools for small business that can replace email
So how many businesses still use email today? Has email outlived its usefulness? Can businesses and individuals survive without email? The fact is that email seems to have outlived its usefulness as technology becomes really advanced.
Nowadays, most of the email inboxes are full of junk and automated emails from email marketing campaigns to receipts, new Twitter followers notifications, Facebook comments, LinkedIn notifications, Google+ emails and others. Our email inbox is just full of junks and we are wasting lots of our productive time checking, replying and deleting emails.
Having a smartphone has opened up windows of opportunity to explore and discover new ways of getting things done. Below are some of the essential communication tools for small business that are capable of making email less attractive.
Cotap is an all-in-one communication platform that can easily replace your business email. This is a simple, secure mobile messaging app for fast, easy workplace communication.
Cotap is more than a messaging app; it does text, voice, video and file sharing with ease. The app goes beyond the typical enterprise IT product and messaging app. It targets office workers and their employers as clients.
Available on Android, iOS, Desktop & Web
Glip is another great productivity app that helps simplify and manage daily tasks by providing built-in chat, tasks, calendar, file sharing, video conferencing, among other tools.
The app helps you find harmony in productivity. It offers real-time messaging with integrated task management, video conferencing, shared calendars and other great stuff. Available on Android, iOS, Web
Yammer helps businesses to work more efficiently by improving how they communicate with each other. This is an enterprise social network that lets employees collaborate across departments and business applications.
It’s more of a private social network for businesses helping them create groups to collaborate on projects and share and edit documents. Available on Android, iOS, Windows, Desktop & Web
Convo is another private enterprise social network for real-time collaboration. It is a platform for work conversations where teams easily come together.
The tool helps fast-moving teams to centrally share, organise, and archive information securely. It’s good for real-time messaging with smart notifications that can help complete projects much faster. Available on Android, iOS, Desktop, Web
Asana is a web and mobile application designed to help teams track their work. This business tool proud itself as the easiest way for teams to track their work and get results.
From tasks and projects to conversations and notifications, Asana helps teams to move work from start to finish. It’s simple to get started, but powerful enough to run your entire business. Available on Android, iOS, Web
Slack is another great communication app for small business. This tool aims to replace email by providing companies with more nuanced ways to share information.
It’s a multi-platform app that helps businesses work more efficiently by improving communication and collaboration methods. It allows you to connect all the tools you use in one place and avoid all that constant switching between apps. Available on Android, iOS, Windows, Desktop & Web
Bitrix24 is a complete suite of social collaboration, communication and management tools for your team. This tool helps businesses to be more efficient by improving how communication is done.
With this productivity tool, you can view contact details of your co-workers, read the news in your activity stream, manage files, schedule events, monitor tasks, post comment and ‘like’ things that are being discussed, as well as work with the CRM. Available on Android, iOS, Desktop & Web
Flowdock is your team inbox with chat. It is a great team collaboration app for desktop, mobile and web. It replaces Skype, IM or IRC chat in your team’s workflow and frees your mailbox from automated emails.
The tool lets you chat with your teams, browse your team inbox, upload images and keep up with discussions. Integrate your team’s workflows into Flowdock and you’ll have one place for discussions. Available on Android, iOS, Desktop & Web
Chatter by Salesforce is another great enterprise social network that can improve productivity. It connects employees with files, data and experts within the organisation regardless of role or location.
It helps businesses to collaborate on sales opportunities and service cases. You can also use it for campaigns, and projects with embedded apps and custom actions. It lets you connect, engage, and motivate employees to work efficiently across the organisation. Available on Android, iOS, BlackBerry, Desktop & Web
With Flock, you can easily get work done faster with groups and 1-on-1 chat. Make decisions quicker by discussing ideas, sharing files and getting instant feedback from your team.
Flock is a simple messaging app built specially for teams and small businesses. It allows you to invite clients and chat with them to get instant approvals. Available on Android, iOS, Desktop & Web