How Well Are Small Businesses Using Social Media? [INFOGRAPHIC]

To say that social media has become an integral part of business marketing is not an overstatement. However, how well are small businesses using social media?

There is more to social media than just promoting products and services. In fact, businesses can use social media to boost customer engagement and acquire new customers.

In short, social media has played (and continues to play) a major role in the everyday activities of businesses. But do you know how small businesses are using social media?

Can your small business also gain from using social media? Nowadays, modern business marketing makes use of all kinds of marketing channels and strategies to promote their brands.

 

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Social media is one of the most popular marketing channels out there today. Businesses are now using social media to reach potential customers across the globe.

This is why some internet marketing experts believe that it’s somehow suicidal for a business not to be on social media nowadays. It’s like giving your competitors the opportunity to outperform you. Learn how to easily kickstart your small business’s social media presence.

How well are small businesses using social media?

So, how are small businesses using social media? Can your small business also benefit from social media? A study carried out by Vertical Response has revealed that two-thirds of small businesses are using Twitter, and around a quarter devote six to 10 hours each week to social networking.

Vertical Response polled more than 400 of their customers to enquire how they’re using social media in their everyday activities and found that 67 percent use Twitter, which finished second overall in the survey behind Facebook (88 percent).

SEE ALSO: Essential Tools For Better Social Media You Probably Don’t Know

Six in 10 respondents spend less than 6 hours each week on their social media platforms, with more than half using a third-party tool to manage updates. One-quarter have raised their social media budgets, with 55 percent maintaining or decreasing their expenditure.

The infographic below highlights the outcome of the survey carried out by Vertical Response and it includes interesting data on how small businesses are using social media.