No doubt about it, broadband that used to be luxury and expensive before is now becoming cheaper and affordable. But which of the UK broadband providers is right for your household or business?
This is a big question considering the fact that most of the broadband providers offer very similar services. The little differences between most of these broadband providers are usually in customer service and technical support, and they are not always immediately felt until you signed up.
Yes, you may be looking at the differences in the broadband speed and price but the fact is that you have to look beyond this as there are other important aspects to consider.
Best UK broadband providers with great customer service
So, which of the UK broadband providers is right for your household or business? What is more important to you – the speed, price or customer service?
What package should you go for and what should you consider as criteria in choosing the right broadband providers?
Customer service and technical support are vital when it comes to choosing the best broadband providers. This is usually the factor most people consider when reviewing broadband providers. Do you want around-the-clock customer support services? Do you want a UK-based call centre?
How about the added value extras such as a free Wi-Fi home router, free national Wi-Fi hotspot access and TV streaming? How about the contract length? Are you looking for a short or long-term contract?
Make sure you are aware of the fact that most internet service providers will require you to commit to a contract of 12, 18 or 24 months and leaving early means paying a charge.
These are some of the factors people usually consider before signing up for a broadband. Below is the list of some of the best UK broadband providers we think you can try:
#1]. BT Broadband @ BT.com
Arguably the most popular broadband provider in the UK, BT offers a wide range of broadband packages with either ADSL up to 17Mb or fibre optic broadband up to 76Mb. Bundle includes call packages or BT TV services.
#2]. Sky Broadband @ Sky.com
Sky is known for its satellite television but the company has added broadband bundles to its services. Sky broadband offers a wide variety of packages to suit most budgets. Extras include free streaming TV via the web or Sky Go app.
#3]. TalkTalk @ talktalk.co.uk
TalkTalk is popular for its budget broadband with speeds up to 38Mb. Packages include phone and TV bundles offering live pausing and catchup in addition to premium channel add-ons. Cheap mobile SIM deals are also available.
#4]. Virgin Media Broadband @ virginmedia.com
Virgin Media has the fastest nationwide fibre optic broadband service. Deals are available with phone and TV. Broadband only package without the need of a phone line is available. It offers cable broadband with speeds up to 152 Mb.
#5]. Plus Broadband @ Plus.net
Plusnet is known as one of the best UK broadband providers with superb customer service and technical support. It offers some good value deals on both entry level ADSL and superfast fibre optic broadband.
#6]. EE Broadband @ ee.co.uk
EE offers great value ADSL and fibre broadband packages on 12-month or 18-month contracts, with the option to include a mobile SIM. EE TV bundles are also available if you’re an existing EE mobile customer.
#7]. Vodafone Broadband @ Vodafone.co.uk
Vodafone is a popular mobile phone network but it’s now entered UK home broadband market. Packages include ADSL up to 17Mb and fibre up to 38Mb or 76Mb plus evening and weekend calls phone line rental.
#8]. Post Office Broadband @ PostOffice.co.uk
Post Office Broadband is a straight-forward broadband package with home phone or mobile phone. Customers can choose up to 17Mb broadband-only deal or the one that includes paying for the landline telephone too.
#9]. Zen Internet Broadband @ Zen.co.uk
Zen Internet is an independent ISP that provides communications services and systems such as leased lines, online data backup as well as broadband. Zen offers affordable up to 38Mb fibre broadband deals for their customers.
#10]. SSE Broadband @ SSE.co.uk
SSE Broadband offers a variety of packages. Its entry level ADSL broadband offers a choice of either limited monthly usage or unlimited downloads. It also offers fibre optic broadband up to 76Mb with unlimited usage.