Every small business owner wants to be able to run their businesses with no hassles especially when it comes to customer phone support.
We all know that customers are the mainstay of the business but the fact is that customer support especially over the phone is not as straightforward as some people might have thought.
Thanks to modern technology, VoIP phone services is now the next big thing.
Modern technology has made it easy for business owners to setup and manage their customer phone support through VoIP phone services.
Best VoIP Phone Services For Small Business
While few providers only offers money-back guaranteed, most of the VoIP phone services listed below have a free trial-period so you can evaluate the system before you actually subscribing.
The best way to go about it is to just make sure you carefully read the terms of services to prevent hassle.
Below are some of the most popular VoIP phone services we think you should try out:
RingCentral stands in for a complex phone system as you’d get in a larger organisation but without the need for a PBX – the company quips that it works for businesses that don’t actually know what a PBX is (think internal phone exchange).
RingCentral is one of the best VoIP phone services out there and it’s really popular amongst the small business communities. It is voice-focused and brings a professional edge to VoIP for business.
Its solution emphasises security, as well as ease of use, focusing on voice calling, text messaging and conference. And those are tasks that this app does exceptionally well.
Aircall is another good and one of the best voip phone services for small business we think you should check out. Their VoIP solution is an excellent way to simplify and localise the way you connect with your customers.
From providing you with local phone numbers in up-to 30 countries, to cascading phone calls through team members, to the shared inbox option where multiple employees can access voice messages, Aircall has a strong feature set.
There are also no limits to the amount of calls you can make at one time, while desktop notifications mean that you can always be aware of when your
customers are calling.
Phone.com is also recommendale if you are looking for one of the top quality VoIP phone services for your small business. It offers affordable business VoIP phone service, toll free numbers and virtual pbx features.
Innovative features include conference calling for up to 500 people and SMS messaging to your Phone.com number. It also offers the ability to send and receive faxes from your account, and integration with the Phone.com mobile app, which allows you to start group messaging chats.
While you can use traditional landlines and mobile phones, the good news is that by downloading Phone.com’s software, your computer can serve this purpose just as well.
Lingo plans are specifically designed for small businesses. It offers digital home phone with 20+ calling features and a variety of U.S. and international long distance plans to suit your needs.
Lingo business packages are affordable and scalable so you can upgrade the service as your business grows. This VoIP phone service provider offers unlimited calls throughout the United States and in 45 countries, helping to cut your phone bills significantly.
With Lingo, you can keep your present phone number in most cases and you can choose from no annual contract, one-year contract and two-year contract options as well as free activation.
Phonebooth offers a variety of plans at affordable costs. Their business plans include unlimited calling, nationwide long distance, virtual receptionist, voicemail transcriptions and group conferences, all of which are designed for simplicity, productivity and reliability.
The best bit about this VoIP phone service provider is the fact that you don’t need to sign up for a contract, no set-up fees and you can cancel any time.
Phonebooth claims to offer savings of up to 50 percent for business customers, a number anyone would be crazy to ignore especially if you are looking for a new provider.
FreedomVoice offers a range of toll free 800 numbers and virtual phone systems, with the 800 numbers offered to customers in the United States and Canada.
Their virtual phone systems are packaged with the 800 numbers and provide answering systems, and call forwarding or voicemail extensions. FreedomVoice offers a number of pricing plans and optional services with some of the optional solutions including professional voice talents, voicemail transcription and call recording among others.
If you are looking for a full featured PBX then it’s worth checking out FreedomIQ, a hosted VoIP PBX phone system that sends and receives calls through your internet connection.